24 Sep, 2021
Main Purpose of Role We are looking for an individual to join our Visitor Experience Team working at our ticket booths (Visitor Reception) in the grounds of Harewood House. It will be your role to provide a proactive welcome to each of our day visitors, groups, and Members. For example, checking pre-purchased tickets and membership cards or selling tickets to new visitors of Harewood. The most important qualities you must demonstrate is confidence, experience in a busy public-facing role, and a passion for providing the best possible levels of service to all our visitors. Key Result areas Proactively welcome visitors in a friendly and open way at all times. Observe the standards of service and presentation set out in the Visitor Experience handbook, training, and induction material. Provide excellent levels of service to all visitors across all publicly accessible areas of the site. Undertake ticket selling duties. Undertake ad-hoc administration duties to...
Harewood House Trust Part time & Casual