12 Nov, 2021

Quality Management Campus Intern

£17,682 yearly
  • Joblink
  • University of Leeds, Woodhouse, Leeds, UK
Part time & Casual, Full time Administration Customer Service University of Leeds Jobs

Job Description/Duties

Joblink are pleased to be recruiting on behalf of University of Leeds - Residential Services 

Are you a current University of Leeds undergraduate student, looking to gain valuable experience of Quality and Systems Management?

Please note: This vacancy is open to current University of Leeds students or recent graduates only

Key duties:

  • Providing thorough, accurate general support for the team, to gain hands on experience in a range of areas of administrative work;
  • Responding efficiently and professionally to inquiries or requests for information;
  • Using your initiative to solve straightforward problems, following procedures and seeking further information as required;
  • Building effective working relationships within Residential Services team and contributing to team decisions where appropriate;
  • With support from the Quality and Systems Manager making suggestions on how to improve Residential Services practices and processes;

You will need:

  • Excellent organisational and planning skills and the ability to complete tasks to agreed deadlines;
  • To assist in the preparation for external accreditation audits conducted by the British Standards Institute, attending verification audits as may be required.
  • To collate the results of internal audits and inspections, of contractors performance.
  • To assist to track Residential Services’ Quality Management System for compliance with ISO 9001:2015.
  • Be part of a team of internal auditors that test compliance with processes and standard operating procedures.
  • Strong communication skills and the ability to work effectively as part of a team;
  • A positive and proactive approach to problem solving and making improvements;
  • Strong IT skills and proficiency in the use of MS Office products, particularly Word and Excel;
  • The ability to communicate effectively and appropriately with people from diverse backgrounds and cultures
  • Interest in pursuing a career in Quality Management
  • Experience of report writing
  • An understanding of the importance of institutional aims and objectives and a commitment to working to achieve them
  • The ability to empathise with problems and concerns of others and provide advice and assistance in an appropriate and confidential manner.

What will you gain from this role?

  • Develop key skills and experience for your CV, including team work, interpersonal and communication skills, initiative, organisation, high quality administration and project development.
  • Benefits for the intern include gaining experience of working in a complex organisation, understanding professional decision making, understanding the quality management system Residential Services use to deliver excellent customer service and student experience. 
  • The opportunity to attend training to gain the BSI Internal Auditor qualification

When and pay?

Immediate start, ongoing role up to 12 months

Full or part time (20hrs per week( considered

Start date: ASAP

Pay: £17,682 p/year

Sounds good? 

To apply, please, press apply, send your relevant CV and a brief cover letter stating your interests for the role.

Apply Now