10 Apr, 2019

Community Manager ( Dutch Speaking)

£9.50 - £20.00 hourly
  • ResearchBods
  • Leeds, UK
Part time & Casual Languages and Translation Research Work from home

Job Description/Duties

JOB PROFILE

 

JOB TITLE: COMMUNITY MANAGER (DUTCH SPEAKING)

DEPARTMENT: COMMUNITY MANAGEMENT

REPORTS TO: SENIOR COMMUNITY MANAGER

CONTRACT: CASUAL HOURS / TEMPORARY

HOURS: 5-10 PER WEEK

 

Overview of the role:

 

We are looking for a Dutch speaking Community Manager to join us on a temporary basis to join our busy Community Team. Reporting to the Senior Community Manager, this role will involve assisting with an online lifestyle community aimed at 16 – 19-year old’s that we run on behalf of our client. Your role involves speaking online to community members, generating ideas for content and helping members with any questions they may have.

You will be also be required to moderate discussion rooms, respond to member enquiries via email and assist in some translation tasks.

This role is home-based, and you would be required to use your own computer for this work (which we will need to check meets our relevant security and GDPR checks). The hours of work vary and are usually between 5 and 10 hours each month and can be completed at a time of your own choosing. Full training will be provided.

You will have excellent communication skills, can think creatively and ideally you have some experience of writing online (e.g. blogs, social media or online publications).

We are looking for a native level (C2) speaker of Dutch, ideally having been based in Belgium, or familiar with dialects spoken throughout Belgium.

Great customer service skills are essential in this role and any experience in market research and online communities is desirable.

This is a fantastic opportunity to gain some paid experience working with one of the world’s top named brands.

Your focus and responsibilities:

  • Moderating discussion rooms using our in-house software.
  • Responding to member enquiries via email
  • Assisting in some translation tasks

Your skills and attributes:

  • You are a native level (C2) speaker of Dutch (ideally having been based in Belgium, or familiar with dialects spoken throughout Belgium)
  • You are passionate about writing online (blogs/social media/online publications)
  • You have some experience in a customer services environment.
  • You use excellent communication skills, especially written and verbal, to help build strong working relationships both internally and externally and ensure clear communication between key stakeholders.
  • You can think creatively and offer ideas and suggestions to help drive results.
  • You can work under your own initiative, seeking guidance when necessary.
  • You are enthusiastic and willing to learn, being able to pick up new systems and ways or working quickly.
  • You understand the importance of working as a team, sharing ideas and best practice.
  • You display awareness and understanding of GDPR rules and guidelines and are mindful of these in everyday activities and ensuring compliance within the team.

 

What we’re offering:

 

  • Very competitive hourly pay (DOE)
  • Home based
  • Flexible working
  • Part time hours (5 – 10 per month)
  • Perkbox employee benefit scheme

 

About ResearchBods

 

ResearchBods is ‘the customer agency’, driven by curiosity, powered by technology. We partner with brands, agencies and organisations to deliver customer data and intelligence. By creating a unique data relationship with customers, we provide the full view on where they are, what they do and how they think. Our approach is delivered through three key solutions; Insight Communities, Access Panels and Experiences & Journeys. With a strong focus on technology, innovation and strategy, we work with some of the biggest brands and retailers across the UK and globally.

 

PRIVACY NOTICE:  Please refer to our privacy notice in relation to recruitment here;

http://researchbods-clients.co.uk/RB/marketing_terms/RB_Privacy_notice_recruitment.pdf

 


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