12 Nov, 2019

General Assistant - Food and Beverage

  • Arnold's Bar and Kitchen
  • Leeds, UK
Part time & Casual   Catering, Hospitality, Events & Stewarding

Job Description/Duties

Looking to take the next step in your career and Go Beyond?

Just like any other Ibis Styles Hotel, Ibis Styles Leeds is in an excellent location, close to the City Centre Arena, with 134 ensuite bedrooms, you can enjoy a warm welcome and relaxing stay at Ibis Styles Leeds.   Taking up part of the ground floor of the Ibis Styles Leeds, is the new casual dining concept Arnolds Bar & Kitchen offering a unique atmosphere that embraces the enjoyment of being out with friends and family in gorgeous, lively surroundings.

What We're Looking For?

We are looking to recruit General Assistants in Food & Beverage, who will thrive on supporting the successful delivery of a great customer experience at Arnolds Bar & Kitchen,  and who will take pride in working as a team along the journey.

 Being a  General Assistant in Food and Beverage, means “Being flexible in responsibilities”

Your main role will involve :

  • Working within the team on duty to ensure that all brand standards are met and at the heart of all decisions. Your responsibility is to ensure that each guest has a problem free stay, within your remit this will be ordering food and/or drink, without any issues so they can relax and enjoy their time at our hotel.
  • Being fully conversant and ensuring all ‘shift procedures' are carried out during your shift (either early or late) within the Food & Beverage areas. This includes following procedures for the Kitchen, Restaurant and Bar.
  • You will be responsible in ensuring that lunch and dinner service standards are being adhered to at all times ( which at times may involve breakfast).
  • To ensure all food is cooked, presented and served to the required company standard and with pride.
  • Attend all Health and Safety, Fire and Food Training as directed by the designated Bar & Restaurant Manager or Manager on duty.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Manager on duty.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Observe the lobby, restaurant, meeting rooms and hotel entrance areas and rectify any faults of tidiness and cleanliness.
  • Be prepared to cook, clean, wait on, work as a team, deliver inspiration customer service together!

Role Requirements

  • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
  • You will be someone who has a reputation for delivering great service and being fun to work with.
  • You will be committed to working on a weekly rota basis, which includes shift work and working weekends, flexible shifts available.
  • We don't need you to be fully trained in systems and procedures, as training will be given.

So how do we reward you?

Great Benefits are aligned to joining Interstate's portfolio, not only do Interstate offer great discounts for Staff, Friends & Family within all their UK hotels, but you also get to experience the Accor benefits World Wide!!!  Interstate also have a very successful Training Academy to support your development and career across all brands, along with so many other great benefits to offer!!!


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