Residence Night Porter

Are you customer focussed and dedicated to providing an excellent service? Are
you adaptable and flexible with good interpersonal and communication skills? Do
you know how to go the extra mile for customers?

Joblink are pleased to recruiting  Night Porters to work across several University of Leeds student accommodation.

Residential Services provides accommodation for around 8,000 students located at different sites, both on and off campus and we are committed to delivering an exceptional experience for our customers. We are seeking Night Porters to join our team with responsibility for patrolling some of our residential sites, providing customer service to residents and undertaking general duties such as cleaning and minor maintenance.

Your hours of work will be worked on a shift pattern of 4 nights on/4 nights off including weekends. Flexibility is required in order to help us continually deliver a high standard of service to our customers.

As a Residence Night Porter, your main duties will include:

• Providing a high level of customer service to residents and visitors; responding to issues in a prompt and professional manner

•  Carrying out routine checks across some residences to ensure the security of the sites and its residents and liaising with University Security and Residence Wardens/Sub-wardens regarding any student problems or security issues encountered.

• Ensuring that any problems/issues are recorded accurately logged and reported to the Residence Manager and other staff as required;

• Undertaking any minor maintenance jobs and cleaning of public areas including litter picking and rubbish removal;

• Carrying out opening/locking up procedures, responding to fire alarm activations and flushing of water outlets as part of the Legionella prevention program;

•  Liaising with external contractors, issuing keys for emergency repair work as required;

• Willingness to work at different residential sites as requested by Residential Services.

These duties provide a framework for the role and should not be regarded as a definitive list.

Other reasonable duties may be required consistent with the grade of the post.

As a Residence Night Porter you will have:

• Experience of working in a similar role in a customer focused environment with a commitment to providing excellent customer service and care;

• Basic computer skills with knowledge of Microsoft Word and Outlook;

•  Good communication and interpersonal skills with the ability to interact professionally with students, staff and contractors and produce simple accurate records

•  An ability to prioritise your own workload and work on own initiative with minimal supervision, as well as part of a team;

Relevant courses

Any

What will you gain from this role?

Customer service, multi tasking, light maintenance, teamwork skills

Where, when and pay? 

Location: On and off campus at various University of Leeds accommodation

Pay : £12.70/hr

Sounds good? 

To apply please send a relevant CV (ensure you have uploaded a CV to your profile on the job site) and write a cover letter

If you have any issue with your application, please contact joblink@leeds.ac.uk

If you have not heard back within 30 days, please assume your application was not successful