Administrative Assistant CES Leeds
The main duties and responsibilities are as outlined below, although the post-holder may be called upon to perform other tasks and duties as deemed reasonable by the Principal, Registrar and/or Accommodation Officer. Primarily, the post will involve:
Please note that annual leave may not be taken in June, July or August
GENERAL ADMINISTRATION DUTIES
To match families for designated group bookings with any special student requirements as stated on the enrolment form or as notified to you by the school.
To make all family bookings initially by telephone and then confirm each booking in writing.
To monitor students' reactions to their families, in part with the help of answers given by students on a questionnaire the school will ask them to complete: to liaise with overseas leaders on problems arising and, as necessary, to discuss any problems with the student and/or his/her family.
As you judge necessary, or in response to an overriding directive from the Principal/Accommodation Officer, to move students from families with whom they are unhappy to another family.
Communication with host families
To notify families in writing of arrival and departure dates and times for their students. Plus notification of any changes in such dates and times by telephone and email.
To book taxis as required from flight details received from students. Arrange for drivers to meet students at airports using standard schools forms to confirm this. Make families aware of flight details to ensure family members will be home to welcome the student. Ask families to confirm they will show the student how to get to and from school using the correct bus routes, accompanying the student on their first day to the school.
Prospective host family enquiries
To deal with enquiries from prospective host families, making appoints for visits.
Ensuring CLASS records correct and up-to-date at all times.
Ensuring effective and timely management of accommodation tasks by working closely with the Accommodation Officer. Liaising daily with and following guidance and instruction from our Accommodation Officer.
Cover for the Accommodation Officer during his/her absence.
The responsibilities of the position vary very much from day to day so a flexible attitude is most important as is the need to be able to work under pressure during our peak summer season when overtime is usually necessary.