24 Jun, 2024

Course Support and Communications Officer (French speaking)

£14.14 hourly
  • Joblink
  • Hybrid (University of Leeds, Woodhouse, Leeds, UK)
Part time & Casual Administration Customer Service Languages and Translation University of Leeds Jobs

Job Description/Duties

Joblink are pleased to be acting as a recruitment agency on behalf of our employer partner The University of Leeds 


The University of Leeds’ Digital Education Service is an award-winning provider of online education through global platforms. The Digital Education Service has worked with a strategic partner of the University of Leeds to develop a suite of courses, 10,000 Women online, on the Coursera platform.

Role Title: Course Support and Communications Officer (French speaking)


· Native French speaker (Francophone African countries included)

· Business background desirable


· Providing online support for a global community of French-speaking learners

· Monitoring discussion forums on the Coursera e-learning platform

· Supporting online events such as webinars, including pre and post-event communication, and facilitation

· Responding efficiently and professionally to email enquiries

· Translating learner communications (e.g. email campaigns)

· Scheduling and hosting interviews with members of a global community of alumni

· Providing written case studies for members of the alumni community

· Following processes for sending email communications through an email management system (Mailchimp)

· Maintaining a database of learner and alumni contacts in Mailchimp

· Creating and translating social media posts for an exclusive online networking platform

Relevant courses

Any courses considered

What will you gain from this role?

Experience assisting I producing award winning online digital course content

Deep understanding of online learning systems

An opportunity to apply to other internal roles within the Digital Education Service.

Where, when and pay?

The role will be Hybrid

Part time  - Variable up to 20 hours a week

Start date:  July 2024

End date: Until end of December 2024

Pay: University Grade 5/£14.14 per hour 

Sounds good? 

To apply please send a relevant CV (ensure you have uploaded a CV to your profile on the job site)

AND answer these questions.

1. What appeals to you about this role and why you have chosen to apply?

2. What skills/experiences have you gained from your studies, voluntary or paid work that you feel will help you be successful in this role?

3. What do you feel you will gain from this role?

4 How would this role benefit your future career plans?

(Please note: No cover letter required and applications missing cv and answers will not be considered)

If you have any issue with your application, please contact joblink@leeds.ac.uk

For any information queries about this role, please contact Alex, Joblink Operations Manager at:  a.r.harris@leeds.ac.uk

If you have not heard back within 30 days, please assume your application was not successful



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