12 Aug, 2019

Receptionist/ Administrator

£8.21 hourly
  • Phoenix Health and Wellbeing
  • Leeds, UK
Part time & Casual Administration Charity, Not for Profit and Social Enterprise

Job Description/Duties

This role is based at our Leeds City Centre premises.  The hours of work are: Wednesday and Thursday 16:00 to 20:00 and Saturday 9:30 to 16:00.

Main Responsibilities:-

  • To maintain and take responsibility for the day to day running of Phoenix Health and Wellbeing,
  • To take bookings and manage appointments for the service offered by Phoenix health and Wellbeing
  • To welcome visitors to the Centre and create a professional and nurturing atmosphere
  • to support the Director, Reception Manager, therapists and volunteers to deliver the best possible service to customers
  • to ensure that the Centre is clean and tidy and fully stocked with necessary paperwork, towels, etc at all times

Description of main areas of work:-

  1. Undertake reception duties including booking appointments, taking payments and updating all systems accordingly
  2. Keep the Centre clean, tidy and professional in appearance
  3. Welcome customers and give information about the Service as required.
  4. Monitor stocks of paperwork for counselling, therapy work and general admin to ensure that there are always adequate copies of all necessary documents
  5. Ensure that all clients receive the relevant evaluation forms. Collate results and feedback to the management team.
  6. Maintain client files, notes, diary, monitoring and any other project documentation as appropriate, and in line with confidentiality and data protection requirements.

Additional Duties

  1. Promote the Centre at shows and events as required
  2. The post holder will be expected to work closely with other project staff at all times
  3. Attend staff meetings and supervision as required.

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