12 Jun, 2019

Visitor Experience Team Members (Casual)

£8.21 hourly
  • Harewood House Trust
  • Harewood, Leeds, UK
Part time & Casual Catering, Hospitality, Events & Stewarding Charity, Not for Profit and Social Enterprise Customer Service Vacation and Summer Jobs

Job Description/Duties

Harewood House opens to the public as a visitor attraction and events venue, attracting in excess of 200,000 visitors a year. We have a diverse offer, one of England’s finest 18th century country houses, a magnificent collection of fine and decorative arts, fine grounds and gardens, a bird garden and farm experience, and Penguins! 

The Visitor Experience team provides a proactive welcome, excellent customer service and engages with audiences of all ages and backgrounds. Visitor Experience Team Members work in a range of positions in the House and grounds of Harewood House, ensuring all our visitors receive a first-class experience. For example, you could be selling tickets and memberships; welcoming and enhancing the visitors’ experience on the State Floor and Below-Stairs in the House; undertaking administration and membership tasks on the Visitor Information Desk; operating the chain ferry; working at events. 

The most important qualities you must demonstrate are confidence and experience in a public-facing role, and a passion for providing the best possible levels of service to all our visitors.

For more information and for an application form, please visit our website.  Completed applications should be returned by the closing date and returned to recruitment@harewood.org


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