11 Jun, 2019

Temporary Customer Service Advisor (July - September)

£16,500 - £18,000 yearly
  • Perry
  • Armley, Leeds, UK
Full time Customer Service

Job Description/Duties

Who are we?

Here at Perry we manufacture high quality tailored garments, which are designed, cut and made onsite here in Leeds. We provide these garments to a number of schools, clubs and universities across the country and beyond!

We are proud of what we do and always put the customer at the heart of our business.

 Who are we looking for?

We are looking for 4 confident students to join our Customer Service Team on a temporary basis during our seasonal peak over the summer months.

Contracts will run from July 1st to 14th of September. Don’t worry if you go back to Uni before then, we can work it out!

Your main responsibilities will be to provide advice and support to our customers adopting a tone that reflects the service ethos of the company by telephone and email.

Our tone of voice shows the Perry personality, we are a family owned and run business, and we are proud of this. We keep our language warm and our communication style relaxed encouraging customer engagement enabling our Customer Service Advisors to build strong relationships and clearly understand our customers’ needs.

 

What will I get in return?

A salary of £18K pro rata.

A Monday to Friday 8:30-17:30 working pattern with no weekend work unless you choose to work overtime during our busy summer period which is paid at 1.5x normal hourly rate.

Free onsite parking and excellent support from managers and peers.

Please note that there is a companywide holiday block in place for the month of August and the first 2 weeks of September. Any non taken accrued holidays will be paid to you in your final salary.

What next?

If you have a can do attitude, experience in a contact centre environment and a willingness to learn, we would love to hear from you.

Please submit your CV and we will be in touch if we think you would be a suitable match.

We look forward to hearing from you.

 


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