06 Jun, 2019

Experience Leader

£10.00 - £12.00 hourly
  • TourOutdoor
  • Leeds, UK
Part time & Casual Customer Service

Job Description/Duties

Role start date: 2nd week September 2019

Quite simply, we are looking for students based in Leeds to help us deliver experience based guided tours across Yorkshire, wider UK and Europe. 

As our Experience lead, you will be creating, running and guiding our customers to some of the most impressive locations around. From Yorkshire to Stonehenge (and even European Christmas markets) your job will be to make customers feel comfortable, facilitate a friendly atmosphere and keep them coming back to tour with us. 

The person we are looking for will be super friendly, full of energy and a naturally great communicator whilst being able to handle the big responsibility of leading groups of up to 50 people. 

The role will start in September and offer mainly weekend work during term time but also holiday employment travelling Europe. You will be our first hire so this is a hugely important role working in a fast pace, all hands on deck, young startup with huge growth plans. 

Overnight rates and commission included. 

The key responsibilities are:
- Creating engaging tours for our customers alongside the MD/CEO
- Organising and running tours for up to 50 students 
- Ensuring all customers are engaged on tour and sorting any problems on the spot
- Health and safety, completing risk assessments
- Gathering feedback from customers

Who are we? 

TourOutdoor Ltd is a tourism start-up created by Business School graduate o serve the need for travel amongst student, particularly those coming from abroad.

We run unique tours that are centred around unique experience and engaging locations. We perform the end-to-end service; planning, selling and delivering the guided tours in-house


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