ESA Retail is a leading provider of Retail and Customer Market Research services to clients across a multitude of sectors.  Covering the UK and Ireland with a partner network that spans the globe, we’ve supported clients within the FMCG, Consumer Electronics, Fashion, Travel, Financial Sector, Hospitality, Automotive and Leisure Sectors.


Mystery Shopper visit leading high-street shops, supermarkets, cafes, and even casinos, to help them understand how to improve customer service and store standards. Find out which brands are being recommended by sales staff in different types of retailers e.g. consumer electronics. Complete transactions and check whether retailers are complying with regulatory requirements such as age verification and exhibiting best practices.


Collect the prices and promotional information for leading supermarket retailers. Conduct sku counts, range reviews and category space checks.



Competitive hourly rates

Flexible working hours that fit around your schedule

Choose assignments that suit you

Exciting and interesting assignments - Get paid to visit shops, casinos or even go on holiday

Freedom to choose how much you work - You're in control

Fast & Secure monthly payments - Direct to your chosen bank account