16 May, 2019
£8.50 hourly
- Take ownership of enquiries from members, focusing on social media, email and other digital communications. - Provide telephone customer service support when required. - Establishing member needs and providing appropriate information or solutions. - Offer exceptional customer service, always exceeding the customer expectations. - Pro-active in membership sales and up-selling. - Working to KPI’s and exceeding targets. - Maintain a professional attitude to promote a positive company image. - Excellent knowledge of product offering, marketing campaigns, facilities and locations of Pure Gym sites. - Attend and participate in any required company activities and training. - Overcome customer concerns with a positive outcome.
PureGym Leeds, Town Centre House, Merrion Centre Part time & Casual