10 May, 2021
Loans and Collections Associate Featured
£18,000 - £19,000 yearly
To assess affordable loans for the members of Leeds Credit union and partners. Monitor these loans for payment. Providing a debt management and collection service for any that go into arrears. Our aim is to offer exceptional customer service, support and guidance for our members. Working in a team environment to meet and exceed defined business objectives and service levels. Detailed assessment of loan applications on an affordability basis using credit checks. Advise members on procedures for loan applications Check thoroughly information provided by members, once application received and resolve any queries before consideration Issuing of loan agreements and appropriate paperwork Member care and maintenance demonstrating a high level of customer service, accuracy and attention to detail Excellent telephone and letter writing skills dealing with loan and collection enquiries Ability to use automated systems Update spread sheets to stated deadlines...
Leeds Credit Union New York Street, Leeds LS2 7DT, UK Full time